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They were being willing to honor their return coverage but it surely had countless disorders and actions I gave up. Be careful if you buy any bar from Provident particularly if it’s above $2000- chances are you'll get ripped off.
Hardly ever simply because Provident Metals has awful administration that don't learn how to retain points in stock.
If you'll send us pics, we could buy the label. You needn't mail all 12 photographs in a single electronic mail. Email them separately if that assists you. Or if you would like just deliver the coins and e mail us the tracking amount, we is going to be around the watch out for them and get in contact with you as soon as they get there. Hope you enjoy the day! It really is stunning right here in Texas.
Horrible customer support, I used to be continuously blown off through the supervisor/promises Office whom refused to return my cellular phone phone calls. I won't ever do company with them once again. Preserve your money and go someplace else the few bucks you conserve is just not worth the headache. If I could give them a lot less than a single star I'd.
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However They can be closed atm so I'm undecided what is actually gonna occur. At most effective they now have a large excellent Management failure, at worst they are getting to be a fraud.
They are still available for sale currently December 13th 2016. That is false promotion so far as I am concerned and you'll buy it. I also was not notified that a little item about 2 weeks back that was paid out for right away was not in inventory.
The small business tackled the issues within the complaint, but the consumer either a) didn't settle for the reaction, OR b) didn't notify BBB as for their gratification.
We are very sorry you haven't been pleased with our company Monte. We attempt to complete our greatest all of the time. Maybe We now have unsuccessful this time. We transported your order the day soon after your Look at cleared and also you received it the next day. We did obtain your cell phone call grievance and we supplied to pay for the return label in case you despatched us photos and so they ended up indeed broken. You agreed to do this, but then the email acquired returned for you since it was way too major and also you notified us of that.
Bought me underweight and damaged bullion. When I asked to return it for keep credit history they reported I'd need to pay for transport myself and they would charge me a 10% restocking charge. Is just not advertising underweight bullion mail fraud?
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I waited till that future Friday and referred to as once again to discover it has not shipped still nonetheless. I canceled my get and their profits reps are extremely impolite I will probably be undertaking organization in other places this spot may be very unprofessional and has 0 customer support!